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PrEP Navigator (Community Outreach & Education Focus) - Milwaukee, WI
Job Code:2021-PRV-063
FT/PT Status:Prevention Services
Location:Milwaukee Clinic (WI)

Explore our careers page to learn more about the benefits we offer!

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Position Purpose

The Pre-Exposure Prophylaxis (PrEP) Navigator provides intensive care coordination, support and services to HIV negative individuals who require assistance in accessing and remaining in PrEP care. This individual will coordinate with the Prevention team to initiate access to PrEP care and the Medical and Pharmacy teams to provide assistance to existing PrEP patients.

This individual will implement a client-centered approach with individuals throughout the state of Wisconsin, with a targeted focus on those utilizing Vivent Health PrEP clinics. This position will assist PrEP clients with services such as, but not limited to, health insurance enrollment, PrEP provider identification, appointment scheduling, management of clinical costs, appointment reminders, education on the benefits of PrEP and ongoing maintenance.

This position will work to empower clients, with a targeted focus on men who have sex with men of color (MSMOC), women of color, and transgender women, to navigate medical and social systems on their own. This position will have a heavy focus on Community Outreach and Education surrounding PrEP.

Scope of Responsibilities

Vivent Health is one of the nation’s largest providers of HIV prevention, care and treatment services with a budget approaching $130 million and employing over 300 professionals.

The unique, nationally recognized Vivent Health HIV Medical Home model of care assures that everyone with HIV has access to medical, dental, mental health and social services and provides the best opportunity for patients to achieve high quality health outcomes. Vivent Health also provides aggressive HIV prevention services to gay men, injection drug users and others at the highest risk for HIV infection. 

Vivent Health currently operates in the states of WI, CO and MO. It embraces a Market Culture to increase access to care, enhance quality outcomes and achieve and surpass financial performance expectations and has an aggressive plan to expand into additional states.

Position Responsibilities

  1. Strong focus on providing community outreach and education to relevant communities, especially the men who have sex with men of color (MSMOC), women of color, and transgender women communities.
  2. Work with Prevention staff and others to identify potential PrEP clients and those in need of PrEP navigation services.
  3. Provide support to HIV negative individuals who are interested in starting PrEP and those already utilizing PrEP care.
    1. Complete screenings to identify readiness for PrEP and other barriers to care. Work with client to identify position solutions.
    2. Assess benefits and insurance, and if needed, provide assistance to access payor programs.
    3. Provide PrEP disease prevention and PrEP adherence education and counseling.
    4. Effectively collaborate with all individuals involved in PrEP care and program delivery for the purposes of supporting high quality PrEP programming.
    5. Make referrals for external services needed to support PrEP care and follow up to ensure service delivery.
    6. Provide ongoing follow up to ensure PrEP adherence.
    7. In some cases, in consultation with the PrEP coordinator, provide transportation to and from PrEP appointments.
  4. Maintain appropriate patient files and timely documentation of services utilizing electronic prevention or medical software.
  5. Serve as a fully functioning member of the Prevention team, able to participate in daily activities and functions to maintain overall Vivent Health operations.
  6. Establish working relationships with appropriate community resources in the area, including those providing mental health and social services to the target population.
  7. Any and all other duties assigned by your supervisor(s).
NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

  • At least one year (or greater) field experience in prevention activities, care navigation, linkage to care, providing education and/or direct services in a community-based health center or social service environment.
  • Previous experience working in the MSM of color communities.
  • Knowledge of and sensitivity to the HIV/AIDS patient population, and/or an eagerness to learn about this community. Prior knowledge of PrEP.
  • Knowledge of prevention, medical and social delivery systems.
  • Ability to complete work assignments with minimal supervision, thoroughness and efficiency.
  • Ability to communicate effectively with community members, organizational leaders, medical providers and others.
  • Demonstrated cultural competency including the ability to communicate effectively and work cooperatively with individuals from diverse cultural and ethnic backgrounds.
  • Dependability and punctuality.
  • Ability to work flexible hours as needed.
  • Valid U.S. Driver's License and access to a reliable insured vehicle.                
  • Has an Insurable Driving Record.         
  • Ability to lift up to 20 lbs.
  • Ability to type along with a working knowledge of Word, spreadsheets, Windows and databases.
  • An Influenza vaccine is required of all new employees at the time of employment, and is required thereafter on an annual basis.
  • A tuberculin/TB skin test is required of all new employees at the time of employment, and may be required thereafter on an annual basis, depending on position.

Preferred Qualifications
  • Bachelor’s degree in social work, public health, health care or human services from an accredited college or university.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions*

**Equal Employment Opportunity/Affirmative Action Employer* *

Vivent Health is an equal opportunity employer and will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, genetic characteristics or any other characteristic protected by federal or state law. Vivent Health complies with other expanded protected classifications that may be mandated by specific county or municipal regulations. As a recipient of federal funding, Vivent Health will not hire nor enter into a contractual relationship with any party that is debarred, suspended, or excluded from federal assistance programs.

*Public Student Loan Forgiveness*

Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for – nor forgive – federal student loans; however our status as a not-for-profit organization under Section 501 (c) (3), makes us an eligible employer. There may be other determining factors for one to qualify.

Please follow this URL to review one such program and their requirements: